Get in touch
We're a small team and we read every message. Whether you have a question about your order, need help with your song, or just want to say hi, we'd love to hear from you.
Frequently asked questions
Tell us who the song is for, share a few memories and details, and choose the style you want. We’ll turn your story into a personalized song and let you hear a free preview before you decide whether to buy.
Not at all. Just tell us about the person, your memories, and what makes them special. We’ll use those details to craft the song for you.
Yes. You can create your song and hear your personalized preview for free. You only pay if you decide you want to unlock and keep the full song.
No. No credit card is required to create or listen to your free preview.
Sharing the details for your song takes about 3 minutes. After that, we’ll start crafting your personalized preview and email you as soon as it’s ready. Most previews are ready fairly quickly, though during busy periods it may take a little longer.
Yes. You can choose the genre and your preferred singer voice, and you can also tell us how you want the song to feel.
Yes. After you purchase your song, you can request lyric changes directly from your song page. If something feels off, we’ll work with you to make it right.
We want your song to feel right. If something is off, let us know and we’ll work with you to make it right. Your purchase is also backed by our 100% Money-Back Guarantee for 30 days.
Yes. Your song and the story you share with us stay private. Your song is only accessible through its private page unless you choose to share it with someone.